777jaya pro Privacy Policy

1 Introduction and Scope

This privacy policy applies to the 777jaya pro website and all its related services. When you register on our platform, log in, or use any service, you are voluntarily agreeing to the terms of this policy.

777jaya pro believes that every user's privacy is a fundamental right. We therefore manage your information with the highest level of security. Alongside reading this policy, please also read our Terms and Conditions, as both documents together form the agreement between you and us.

This privacy policy has been drawn up in accordance with applicable data protection regulations in Bangladesh and best international practices.

2 What Information Is Collected

777jaya pro collects information in two main ways — what you provide directly and what our system collects automatically.

2.1 Information You Provide

• Full name and date of birth (at the time of account registration)
• Mobile number and email address (for communication purposes)
• Password (stored in encrypted form)
• Identity document details (for KYC verification)
• Financial information — bKash, Nagad, Rocket, or bank account details (for transaction purposes)
• Content of communications with the support team

2.2 Automatically Collected Information

• Device information (type, operating system, browser version)
• IP address and approximate geographic location
• Browsing pattern and duration on the site
• Cookies and session data
• Gaming activity and betting history

2.3 Information Received from Third Parties

For identity verification, fraud prevention, and payment processing purposes, 777jaya pro may receive certain information from trusted third-party service providers.

3 Purpose of Using Information

777jaya pro uses your information only for specific and legitimate purposes. This information is not used for any unnecessary or unauthorised activity.

• Account Management: To complete registration, login, password recovery, and account verification.
• Transaction Processing: To complete deposits and withdrawals securely and to maintain financial records.
• Customer Service: To resolve your issues quickly via live chat and email.
• Security and Fraud Prevention: To detect suspicious activity and keep accounts secure.
• Promotional Communication: To inform you about bonuses and offers, subject to your consent.
• Responsible Gaming: To monitor unusual playing patterns and provide timely support.
• Legal Obligations: To comply with applicable laws and regulatory authority directives.

4 Data Storage and Security Measures

777jaya pro takes modern technical and organisational measures to keep your information secure. All data stored on our servers is protected through SSL encryption.

4.1 Technical Security

• SSL/TLS encryption — all communication between your browser and our servers is encrypted.
• Password hashing — your password is never stored as plain text.
• Firewall and intrusion detection systems are active.
• Regular security audits are conducted.

4.2 Retention Period

Your information is retained for as long as your account is active and thereafter for the legally required period. Financial transaction records may be retained for an extended period in accordance with applicable regulations.

5 Sharing Information with Third Parties

777jaya pro never sells your personal information or provides it to third parties for irrelevant purposes. However, information may be shared in the following specific circumstances:

• Payment Processors: Only the necessary information is sent to complete transactions via bKash, Nagad, Rocket, and banks.
• Identity Verification Services: With trusted service providers for KYC and age verification.
• Technology Partners: Software providers that assist in operating the platform, who comply with our privacy standards.
• Legal Requirements: In response to a court order or a legitimate request from a government authority.
• Fraud Prevention: With relevant authorities to prevent criminal activity.

Outside the above cases, 777jaya pro does not provide any information to third parties without your consent.

6 Cookies and Tracking Technologies

777jaya pro uses cookies to ensure the smooth operation of the website and to improve user experience.

6.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and running core site functions.
• Performance Cookies: Collect information to understand which parts of the site are used most.
• Functional Cookies: Remember your preferred language and settings.

6.2 Cookie Controls

You can control or disable cookies at any time by changing your browser settings. However, disabling essential cookies may cause some site functions to not work properly.

7 User Rights

Every registered user of 777jaya pro has the following rights regarding their personal information:

• Right to Access: You can find out what information we hold about you.
• Right to Correction: You can request that incorrect or incomplete information be corrected.
• Right to Deletion: In certain circumstances you can request that your information be deleted, though this may not be possible where legal obligations exist.
• Right to Restrict Processing: In some cases you can request that the use of your information be limited.
• Right to Opt Out of Promotional Communication: You can opt out of marketing communications at any time.

To exercise these rights, please contact our 24/7 support team.

8 Protection of Minors' Information

777jaya pro strictly enforces a 21+ age policy. Use of our services by anyone under 21 years of age is strictly prohibited. Age is verified at the time of registration, and any information found to have been collected from a minor is deleted immediately.

To learn more about responsible gaming and to manage your own or a loved one's playing habits, please read our Responsible Gaming page.

9 International Data Transfer

777jaya pro's servers and partner organisations may be located in various countries. As a result, your information may be processed and stored outside Bangladesh. However, data protection standards are maintained in such cases and appropriate safeguards are ensured.

For international data transfers, we follow internationally recognised security standards, and data protection clauses are included in agreements made with third parties.

10 Policy Changes and Updates

777jaya pro reserves the right to change this privacy policy as needed. If any significant changes are made, we will inform you via your registered mobile number or email.

Continuing to use the site after changes have been made will be taken as your acceptance of the new policy. You should therefore visit this page regularly. To learn more about us, visit our About Us page.

11 Contact and Complaints

If you have any questions, concerns, or complaints regarding this privacy policy, please contact us directly. Our support team is available 24 hours a day, 7 days a week in both Bengali and English.

For answers to common questions, visit our FAQ page, where you will find detailed information on various topics.